Alarm response is the on-site investigation of a triggered security alarm by a licensed officer — the human follow-up that turns a sensor signal into action. 247 Private Security dispatches BSIS-certified, armed or unarmed officers across Los Angeles within 90 minutes of a verified alarm, every hour of every day, from our Chatsworth command. We coordinate with your monitoring company, your property contacts, and LAPD when situations warrant it.
What alarm response covers
- Burglar / intrusion alarms — door, window, motion-sensor trips
- Glass-break alerts from interior and perimeter sensors
- Panic-button activations from residential or commercial panels
- Smoke / heat-alarm verification — we coordinate with LAFD when needed
- Driveway + perimeter sensor trips on estates and gated properties
- Camera-detected motion alerts from monitored CCTV systems
- Tamper alerts on alarm panels or sensors
How alarm response works
Most alarm-response calls follow a documented five-step flow from the moment your panel triggers to a written incident report on your desk within 30 minutes. The exact sequence is in the "How it works" block below.
Coverage area
Cities served: Beverly Hills, Bel Air, Hollywood Hills, Calabasas, Encino, Sherman Oaks, Studio City, West Hollywood, Pacific Palisades, Malibu, Brentwood, Santa Monica, Westwood, Pasadena, plus all of Los Angeles County, Orange County, and Ventura County. Our 90-minute response window covers most of the LA basin; properties in remote canyons or extreme distances may run 100–120 minutes depending on traffic and unit availability.
Who alarm response is for
- Residential estates with monitored alarm panels — first-response after sensor trips
- Commercial properties holding overnight inventory, cash, or controlled access
- Vacant homes during owner travel — short-term alarm response retainers
- Production studios + post-houses after wrap, when sets are unattended
- HOA-managed gated communities with shared central monitoring
- Family offices managing multiple residences — single retainer covering all properties
Pricing models
Alarm response is offered two ways: (1) Monthly retainer — a flat monthly fee covers any number of alarm calls during the month (most common for residential clients with monitored systems). Retainer plans for typical residential alarm volume start at $250/month. (2) Per-call — pay only when an alarm triggers a dispatch, with no monthly commitment. Per-call rates start at $150 per dispatch for unarmed response and $225 per dispatch for armed. Pricing depends on time of day, response distance, and whether the call is during business hours or overnight.
Set up alarm response for your Los Angeles property
247 Private Security is licensed under PPO #120440 through the California Bureau of Security and Investigative Services and has been on dispatch since 2009. Setup takes one 15-minute call. Already have armed or unarmed patrol with us? Alarm response is included free of charge on monthly retainers. Call 818-805-4342 or contact dispatch to add it to your file.